The many features available for VoIP may overwhelm and confuse you. You might even overlook a lot of them. How do you keep track of all its applications and functions? We’ve compiled a list of features included with your VoIP service that often go unnoticed.

Anglers catch fish by dangling bait in front of their victims, and hackers use the same strategy to trick your employees. There’s a new phishing scam making the rounds and the digital bait is almost impossible to distinguish from the real thing. Here are the three things to watch out for in Office 365 scams.

You log into your PC and you’re greeted by an incredibly plain desktop background and an equally drab Start Menu. Suddenly, a notification goes off and tells you that an application you barely use is ready for an update. Sounds like a nightmare, doesn’t it? If you want your desktop to look or behave a certain way, try out these tips to personalize your Windows 10 experience.

iOS updates for iPhone happen on a regular basis. While you may be in the habit of updating to the latest software without giving it a second thought, consider holding off the installation to save yourself from unnecessary headaches that come with a premature iOS update.

Small businesses are always searching for ways for their employees to be more effective computer users. But before you go out and buy bigger hard drives and faster processors, you should consider upgrading your desktops to a dual monitor system. Read on to find out about the advantages of using two monitors per desktop.

Artificial intelligence (AI) or “machine learning” has quickly transformed from science fiction to reality, and is currently on track to become an integral part of the corporate business environment. According to experts, by 2020 85% of all customer interactions with businesses will occur via machine learning programs.

Just because your IT provider has a plethora of awards and certifications under its belt doesn’t mean that you can blindly hand over your business’s future to them. Often times, there are some aspects in your business continuity plan that tend to be overlooked by your provider.

Online blogs and forums mostly cover networks and the cloud when it comes to cybersecurity, leaving other types of technology -- particularly virtualization -- overlooked and unsecured. If you don’t have the right defense plans in place, your business will be vulnerable to all types of cyberthreats.

Managing your company’s Twitter account can be tricky. You might have a lot of brilliant things to say in under 140 characters, but they’re useless if nobody reads them. So what can you do to get more people viewing and retweeting your posts? Here are a few tricks you can use to get more retweets.

Voice over Internet Protocol, commonly known as VoIP, allows you and your employees to make and take phone calls over the Internet using your existing broadband connection. It saves you loads of money and increases team efficiency. If you’re considering moving to a VoIP solution, here are some of the most important aspects to address before the switch.