Call recording has been a feature in VoIP applications for a while now, but it is underutilized, especially by organizations that do not prioritize interaction with customers. This feature can strengthen the reputation of your company and boost customer satisfaction, when used properly.
Whether you need suggestions for your PowerPoint presentation, someone to edit your Word document, or input data into Excel, Office 365 has the features to help you with a variety of tasks. So the next time you need some help getting work done, try using these tricks with Office 365.
Simultaneously edit a document with other people
With Office 365, people can work together on any Word, PowerPoint, or Excel document in real time.
Updating your Windows 10 is an essential security measure for protecting your business from threats such as malware or ransomware. It’s free! And you don’t have to do much, all you have to do is wait. However, for some, that’s the downside. Can’t stand waiting? One of these will speed up your Windows 10 update.
Even though Apple devices are less customizable than their Android counterparts, new iPhones and iPads still have dozens of settings to configure. Tackling the most important ones takes only a few minutes if you know where to start. Check our recommendations for the top five most useful settings.
Getting a new laptop, especially one of the latest models, can be very exciting. You can look forward to a better user experience with faster speed, more memory, and better battery life. But it’s all for nought if you don’t take certain preventive steps before using your new machine.
Your company website creates an initial impression on potential customers. And because first impressions last, your website must be visually appealing, responsive, and up-to-date with web trends. Your visitors must have a seamless experience while navigating your site.
Whether your business is hit with a brief power outage or by a natural disaster, any kind of interruption to your organization’s productivity cuts into your profits. A business continuity plan (BCP) is critical to ensuring your organization stays open.
Hypervisors have changed the game of cybersecurity. They provide unmatched cyber protection for your data as they keep it in the cloud. However, hypervisors still have vulnerabilities that hackers can exploit. Find out how their weak points can be addressed.
Many small- and mid-sized businesses (SMBs) turn to Voice over Internet Protocol (VoIP) as their telephony solution. This allows them to make calls either through the traditional desk phones (hardphones) or software-based phones (softphones). Find out the pros and cons of both phone options to help you pick out which is most suitable for your business.
Microsoft’s Office suite has come a long way since it became cloud-enabled. While you can still opt for the company's lifetime licenses, subscribing to Office 365 instead is the smarter choice.
Office apps and the files you create with them are accessible wherever there’s an internet connection, but that is actually the bare minimum that O365 offers.
